What do I do if my coupon code didn't work?

Modified on Tue, 12 Dec 2023 at 11:10 AM

If the coupon code didn't work, check:

  • That you're applying the code to the right site. Both the main Imperial website and Custom Imperial run their own promotions, with different coupon codes.
  • That your order meets the requirements of the coupon code. For example, if the coupon code is for free shipping on orders of $50 or more, make sure that you have $50 worth of items in your cart when you try to apply it.
  • The expiration date to make sure that the coupon code is still valid.  
  • If you have further questions feel free to contact us Here

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